Drawing out use cases

Visualizing use cases

Drawing out use cases

More than a few times, I’ve been asked for a visual representation of FrontlineSMS:Medic‘s use cases. I can always flip through photographs and tell stories, but there is demand for a more graphic and ‘networked’ explanation. I took half an hour today to sketch out a few – many others were left out – in an experiment.

I’m looking for some feedback – in your eyes (whether or not you’re familiar with FrontlineSMS:Medic), is this helpful?

Posted: December 14th, 2009
Categories: Other posts
Comments: 70 Comments.
Comment from Ajay Kapoor - December 15, 2009 at 12:41 am

I think its pretty good, though I would suggest adding color to the picture to help highlight the ‘sms’ phone aspect. So what I personally envision is that in each drawing the phone is colored in to help contrast the device from the particular task that is being shown.

Just a thought.

Comment from Michael Downey - December 15, 2009 at 1:31 am

This looks great. If you want to take it even a step further, consider adopting personas, basically creating “characters” (based on real-life users) for these different use cases.

More info: http://www.interaction-design.org/encyclopedia/personas.html

With personas (or even with the use cases), you can throw all design changes up against them and see how they react. Much easier to make mistakes with your personas than with real people! :-)

Comment from Kevin Donovan - December 15, 2009 at 1:54 am

Is this ‘impact’ or ‘uses.’ To me, impact would bring to mind studies about efficacy, live’s saved, etc.

Otherwise, seems useful. Perhaps also a movie like Ushahidi recently did: http://blog.ushahidi.com/index.php/2009/12/04/what-is-ushahidi/

Comment from Josh - December 15, 2009 at 2:21 am

@Ajay — good idea! I’m hoping to pass this on to someone with *actual* artistic skills, and I’ll pass on your suggestion.

@Michael — Very smart – personas as crash-test helpers during think-storming sessions.

@Kevin Important point. These graphics outline ‘uses,’ and I’ve changed the post’s title to make it clear. Outcomes could certainly be woven in… Also, Jason and Ory’s video is wonderful; if you know an animator with some free time, let me know!

Comment from lilalia - December 15, 2009 at 7:51 am

The way the sketch is presently drawn, the person sitting at the pc in the hospital is too static. There should be an apparent connection between that person and other medical experts in the hospital (doctors and nurses). I’d also suggest drawing a mobile phone at the end of each dotted line that connects to the patients. For clarity, you could also write a sample SMS for each of the use cases. You could differentiate between consultation, referral, and reporting of information better by writing specific case studies SMS (e.g. “Broken leg. What to do?”). This is what you are trying to do with the white printed information, but it’s sometimes specific and sometimes general.

Comment from Josh - December 16, 2009 at 2:18 am

@Liliana — very astute, thanks! I thought about the level of detail you’ve suggested, and will keep your suggestions in mind for round two.

Pingback from jopsa.org » Blog Archive » Altruistic artists to the rescue - - January 11, 2010 at 2:44 pm

[...] through for one another. Less than one month ago, I flashed the designers’ bat signal with a meager attempt to draw out some use cases for FrontlineSMS:Medic. A team of talented artists stepped up to the [...]

Comment from Jacquline Kingson - June 24, 2010 at 3:48 pm

I’m really loving the blog, and hope this, as well as the excellent article some other people have written, will help somebody

Comment from Kori Preisel - October 26, 2010 at 10:49 pm

Skip Hop Studio Diaper Tote Bag is awesome.So many pockets – and also not really those modest, worthless pockets, either. Almost all of the actual pockets are a good dimension and genuinely support maintain every thing organized. The handles are a fantastic length and fit nicely more than the shoulder; the handle shoulder straps additionally stay put on my own shoulder, which is crucial when you’re transporting a infant. The handbag appears fantastic, as well. Not as well fancy, but not too casual. (I have it in black) The material is soft (can’t believe of a better word) so it is uncomplicated to squeeze in to tight spaces – but yet it is sturdy. I’ve a Fleurville Lexi carry and I really like it, as well, but this handbag is actually kind of inflexible. I assume that Skip*Hop will become my everyday handbag. It’s a little bit large – so if you’re not in to substantial hand bags this may perhaps be superior as an over-night diaper handbag.

Comment from Gold clutch bag - June 24, 2011 at 1:44 pm

Some accessories like gold hand made bag would never lose a popularity.

Comment from Shoe - February 6, 2013 at 1:34 am

I gotta say, I am more amazed by the so called generic spammer” than
I am by the less skillful spammer. Why? you ask, at least the spammer is more open and honest about their intentions!

We can spot who they are. The so called generic spammer is a cheat and a faker!

You can probably notice that I have very strong toward this group of idiots

Comment from HTTPS://Twitter.com/sayyeswed - April 22, 2013 at 8:19 am

“Josh Nesbit -” was a fantastic blog. If merely there were significantly more web blogs just like this specific
one in the word wide web. Anyway, thanks a lot for ur time, Janie

Comment from primesolarwindowshades.blog.com - April 23, 2013 at 1:52 am

What truly encouraged u to post “Josh Nesbit -”?
I personallyabsolutely liked it! Thanks for your
effort -Colin

Pingback from Art with impact | FrontlineSMS:Medic - February 25, 2014 at 1:11 pm

[...] through for one another. Less than one month ago, I flashed the designers’ bat signal with a meager attempt to draw out some use cases for FrontlineSMS:Medic. A team of talented artists stepped up to the [...]

Comment from Gucci cheap xbox console - July 23, 2014 at 4:23 pm

I’m not sure exactly why but this weblog is loading very slow for me. Is anyone else having this problem or is it a issue on my end? I’ll check back later and see if the problem still exists.

Comment from wholesale jerseys usa - September 25, 2014 at 3:33 am

Write more, thats all I have to say. Literally, it seems as though you relied on the video to make your point. You definitely know what youre talking about, why throw away your intelligence on just posting videos to your site when you could be giving us something enlightening to read?

Comment from air max 90 og infrared - September 29, 2014 at 11:36 pm

My developer is trying to convince me to move to .net from PHP. I have always disliked the idea because of the expenses. But he’s tryiong none the less. I’ve been using WordPress on a number of websites for about a year and am nervous about switching to another platform. I have heard very good things about blogengine.net. Is there a way I can transfer all my wordpress content into it? Any kind of help would be really appreciated!
air max 90 og infrared http://clubhotelaurelioeritrea.it/cgi-bin/img_news/image/air-max/@9f@air-max-90-og-infrared@4j@10kv.asp

Comment from canada goose on sale montreal - September 29, 2014 at 11:38 pm

Does your website have a contact page? I’m having problems locating it but, I’d like to shoot you an email. I’ve got some recommendations for your blog you might be interested in hearing. Either way, great site and I look forward to seeing it grow over time.
canada goose on sale montreal http://mobmus.dk/userfiles/canada-goose/7@s0canada-goose-on-sale-montreal2@g754jr.asp

Comment from canada goose montreal retailers - September 29, 2014 at 11:38 pm

Write more, thats all I have to say. Literally, it seems as though you relied on the video to make your point. You clearly know what youre talking about, why throw away your intelligence on just posting videos to your weblog when you could be giving us something informative to read?
canada goose montreal retailers http://www.elixir-memory.eu/userfiles/image/canada-goose/9@t9canada-goose-montreal-retailers4@y081uv.asp

Comment from canada goose outlet - October 5, 2014 at 11:39 am

The family’s dog is also missing

Comment from canada goose outlet - October 5, 2014 at 11:39 am

As the fighting continued, Toby Lanzer, the UN’s humanitarian coordinator in South Sudan, expressed outrage and frustration with the political and military leaders of South Sudan

Comment from canada goose outlet store - October 5, 2014 at 11:40 am

LONDON: As political grips Thailand following the military coup, crown prince Maha Vajiralongkorn and his wife Srirasmi have taken refuge in a five-star hotel in Hampshire

Comment from canada goose jacket - October 5, 2014 at 11:40 am

“”The future Is a white page and but it is the fact everywhere over the all of our hands to explore passage collectively as a number of us wish,your puppy said, wearing a dark suit and conveniently tanned

Comment from canada goose sale - October 5, 2014 at 11:40 am

C the man known to put it simply as Maybe going to be the top dog not only can they read this news online

Comment from title loans on cars - October 14, 2014 at 8:43 pm

money lenders ail instant online loans af3 quick loans hs2
instant loans cab payday loans no credit check
x3t cash loans wzx cash advance qn0 installment loans gdf loans for bad credit
mpa quick cash fo0 small loans xyr personal loans a3o title loans j53 car title loans
w15 car title loans uy0 online gambling 877 online casino 3nb slot machines 2ls online roulette yir casino games pqs casino bonus t90 online casino bonus wr3
best online casino vn1 online gambling casino 67e play casino

Comment from แว่นตากันแดด - October 24, 2014 at 7:08 am

Generally I don’t learn article on blogs, but I wish to say that this write-up very compelled
me to try and do it! Your writing taste has been surprised me.
Thank you, quite great article.

** Action Plan ** Recently, a Homework Rx® subscriber asked for tips to help her daughter stay on-task with her homework. Just last night, a student in my Homework Action Group complained of the same problem. “I have a hard time staying focused on homework. It takes me forever to do it!” One of the world’s most successful marketing campaigns was created on the concept of self-discipline when NIKE inspired athletes to “Just Do It!” Apply that attitude to homework, and great things will happen

Comment from オークリー モンスタードッグ レンズ - October 29, 2014 at 9:22 am

ワンダフルブログ!ヤフーニュースでの周りサーフィンブラウジング間、私はそれを見つけました。ヤフーニュースに記載されて取得する方法について| 提案のヒント何かありますか?私はしばらくの間しようとしてきたが、私はそこに着くように見えることはありません! 感謝
オークリー モンスタードッグ レンズ http://bairroalto.com.br/css/ockley/120141027153536-_ien_-10yn.asp

Comment from barbour store - November 4, 2014 at 9:53 am

Three Sisters Wilderness: Green Lakes to Soda Creek Trail :: Bend, ORThis extremely popular trail follows Fall Creek about 4 miles to alpine meadows and spectacular views of Broken Top and South Sister. The stream is aptly named. Waterfalls are abundant along its channel, ranging from scenic, 25 foot plunges to short,. This pretext with propaganda caused a huge response and a “justification” for a massive war effort that cost millions of lives, trillions of dollars and eventually led to the atom

Comment from income society - December 8, 2014 at 11:16 pm

The main idea here is to open up the scope of your
product, its nature, and the benefits that they may derive out of them.

So you must throw as much content out there to win the race, are you with me.
You can also block a site from embedding your material.

Comment from adwords china - January 13, 2015 at 6:26 pm

Usually I do not read article oon blogs, but I wish to say that
this write-up very pressured me tto try and do so!
Your writing style has been amazed me. Thanks, very great post.

Comment from سعر الذهب بالكويت - March 23, 2015 at 12:01 pm

This blog was… how do you say it? Relevant!! Finally I have
found something which helped me. Thanks a lot!

Comment from semrush coupon - June 6, 2015 at 12:49 am

What this means for you personally is you have to become within the top ten of
your rivals for the distinct keywords.

Comment from SEO Firm - July 14, 2015 at 6:33 pm

Nice website! Your writing is really good
but Ihad a hard time finding you on Google.
I didn’t come here to advertise, but a buddy of mine runs
an SEO website. Best user interface I’ve ever seen…

and I guess people are having a ton of success wigh it.
I put it as mmy site link… take a look! Anyway, sorry
for the pitch! =) Have a great day. Keep the good content coming!

Comment from visit the site - April 21, 2016 at 8:45 am

Thank you a lot for sharing this with all folks you really recognise what
you’re speaking about! Bookmarked. Kindly also seek advice from my website =).

We will have a link change arrangement among us

Comment from source - June 4, 2016 at 5:16 am

Hello my friend! I want to say that this post is amazing, great written and include
approximately all vital infos. I’d like to peer extra posts like this .

Comment from WyattCUphaus - June 4, 2016 at 1:13 pm

I am regular visitor, how are you presently everybody?
This paragraph posted at this particular internet site is actually nice.

Comment from http://www.mahresult.nic.in/ - June 4, 2016 at 4:35 pm

This design is incredible! You certainly know how
to keep a reader amused. Between your wit and your videos, I was almost moved
to start my own blog (well, almost…HaHa!) Great job.
I really loved what you had to say, and more than that, how you
presented it. Too cool!

Comment from jual geotextile lampung - June 15, 2016 at 7:11 pm

Useful info. Lucky me I found your site by chance, and I’m surprised why this accident didn’t came about earlier!
I bookmarked it.

Comment from Kattie - June 21, 2016 at 11:19 pm

If your home business is being an on-call nurse for the elderly, make sure the font on your website will be legible to people with low vision. RCB Awards, started in 1990 by Cindi Denevan,
provides creative recognition and motivation products and solutions for organizations wishing to honor and inspire great things in their employees, donors,
and colleagues. You will have more success with this concentrated
awareness, and with experienced Small Business Tax Assistance on your side from an accountant, you might be able to eliminate Business Tax
Difficulties along the way.

Comment from ez credit car loan - July 3, 2016 at 5:53 am

You will also be able to contact specialist advisors directly by email and telephone
if you have any more questions. While searching for the most reliable online
subprime loans for buying cars, check the rate of interest before finalizing the deal.
‘ You can find more options and creditor before you accept the finance.

Comment from cougarnight - August 11, 2016 at 8:04 am

It’s amazing for me to hzve a web site, which is valuable
in favor of my knowledge. thanks admin

Comment from Tory - October 11, 2016 at 6:12 pm

Yeah bookmaking this wasn’t a bad determination great post!

Comment from Margo - October 11, 2016 at 9:30 pm

Amazing! Its actually awesome paragraph, I have got much clear idea about from this article.

Comment from ZellaOSora - December 18, 2016 at 11:18 pm

Hello, its pleasant post about media print, we
all be familiar with media is a impressive source of information.

Comment from Bigg Boss 10 Winner - January 25, 2017 at 6:24 am

nice one

Comment from Angelica London Escort - February 6, 2017 at 9:44 pm

The early carriers operated by the Royal Navy were equipped with a combination
fighter-dive bomber aircraft called the Skua as well as biplanes armed with bombs
or torpedoes such as the famous Swordfish. The Driver is chosen by a spoiled and shallow celebhrity to drive her to a venue.
If you have at least 40 points iin Medicine, then you can heal him.

Comment from LeBron Nike 14 What The - February 23, 2017 at 1:16 am

49″, “Attributes” : { } } ]AddRich,LeBron 14 Outlet, balanced white – full of finesse?52, Alexandre Herchcovitch and Peter Som Do you think your name suits you? What would be better? What about my name? 11t even pretend that this isn 3 You can record whether you would prefer a burial or cremation service,Cheap Curry BHM Shoes, choose your favourite piece of music or a heartfelt reading The double-decker carriages have open-sided top decks,Curry 2.5 on Sale, so you can enjoy the breeze with your

Comment from mts video - August 12, 2017 at 5:27 am

That’s what we’ve all been waiting for! Great posting! g

Comment from onlinecasinonodepositbonuses.Com - September 14, 2017 at 12:39 am

The other day, while I was at work, myy cousin stole my apple ipad and tested to see if it can survive a forty
foot drop, just so she can be a youtube sensation. My iPad is now broken and she has
83 views. I know ths is totally off topic butt I had to share
it with someone!

Comment from prony bony - May 30, 2018 at 7:05 pm

8J1Ibk There is perceptibly a bunch to know about this. I think you made certain nice points in features also.

Comment from sites like nnu - July 2, 2018 at 8:16 am

With Certified Organic Virgin Coconut Oil is traditionally made from

Comment from offerte taxi caserta - August 6, 2018 at 9:29 am

I take pleasure in, lead to I found just what I used to be taking a look for. You ave ended my four day long hunt! God Bless you man. Have a nice day. Bye

Comment from onlinevisability.com - August 20, 2018 at 11:46 am

Thanks for another excellent article. Where else could anyone get that type of info in such an ideal way of writing? I have a presentation next week, and I am on the look for such information.

Comment from fire extinguisher nyc - August 27, 2018 at 8:24 am

Wow! This could be one of the most useful blogs we have ever come across on thesubject. Actually wonderful info! I am also a specialist in this topic therefore I can understand your hard work.

Comment from garageband for pc - August 27, 2018 at 11:31 am

It as rather a great along with handy part of details. I will be satisfied that you simply contributed this convenient info about. Remember to keep us informed this way. Appreciate your spreading.

Comment from free software download for windows 10 - September 2, 2018 at 6:07 am

You have observed very interesting points! ps decent internet site.

Comment from 21 Day Flat Belly Fix - September 10, 2018 at 6:47 am

Say, you got a nice article post.Thanks Again. Really Cool.

Comment from showbox - September 10, 2018 at 8:50 pm

It as rather a great along with handy part of details. I will be satisfied that you simply contributed this convenient info about. Remember to keep us informed this way. Appreciate your spreading.

Comment from fm transmitter for car - September 17, 2018 at 7:54 am

Really appreciate you sharing this post.Really looking forward to read more. Will read on

Comment from phu kien gia re - September 17, 2018 at 9:00 am

Wow, great blog post.Much thanks again. Really Cool.

Comment from read more - September 24, 2018 at 10:42 am

Thanks for sharing, this is a fantastic blog.Thanks Again. Keep writing.

Comment from The Lost Book Of Remedies - October 1, 2018 at 7:29 pm

Looking forward to reading more. Great article post.Really looking forward to read more. Much obliged.

Comment from private ragnarok server - October 5, 2018 at 9:33 am

Thank you for your article.Really thank you! Want more.

Comment from Eminem Killshot Lyrics - October 16, 2018 at 3:13 pm

Awwmazing blog you got here thanks for this platform

Comment from Liza Nick - November 16, 2018 at 2:44 am

Great post I would like to thank you for the efforts you have made in writing this interesting and knowledgeable article.Best cameras deal on Black Friday 2018

Comment from Alvina Jennifer - November 16, 2018 at 2:45 am

This is a decent post. This post gives really quality data. I”m certainly going to investigate it. Truly extremely helpful tips are given here. Much thanks to you to such an extent. Keep up the acts of kindness. Top laptop deals on Cyber Monday 2018

Comment from adidas superstar 2 colombia - January 27, 2019 at 5:26 pm

8667. “Se questa fosse una droga, sarebbe strappata dal mercato”,yeezy boost 350 v2 colombia, ha detto di scarpe da corsa.09 seconds to win the women’s 400m T47 final at the Rio Paralympics on Wednesday. In case you will become wearing a chef layer you probably don’t need to concern yourself with possessing virtually any special shirt underneath. This is utilized for water supply. dollar Thursday. Also,nike air huarache mujer baratas, the socioeconomic impact of sleep apnea is

Comment from Seven Gifts Of The Holy Spirit - January 29, 2019 at 2:14 pm

This is a really quality data. I”m certainly going to check it out. a very helpful tips